MalagaCar.com reviews - Page 3

We were picked up and dropped off at Maria ZAMBRANO station, punctually without waiting. Pick up and drop off of the car without any problems. Impeccable service and reasonable price.

Quick handling when picking up the rented car, there was some damage to the car so I took photos in advance. Afterwards, there was no trickery to charge me for it. We had a VW T-Cross and it drove excellently! The day before the last, I had bad luck because after locking up, I needed to get something from the trunk and had left my key inside. Everything was locked, so I called the office. Luckily, we were only about 3 km away from them and they came within 20 minutes with a spare key to open the car so I could get the original key from the trunk. And this WITHOUT extra cost!! Amazingly friendly!! This was the third time I rented from them and in the future, I will certainly not hesitate to rent from them again! Big compliments and a big thank you!
 

We rented a car from malagacar.com from 20.09 to 27.09.2024. A day before the rental, we received an email form to complete, which minimised the formalities on arrival. The price was exactly the same as the booking and included full insurance. Only 1 euro was charged from the credit card. I think it was to verify the card. No deposit was taken. After checking the car, we took a photo of the fuel level as it was below half the tank. We were told we had to return it with the same level as we received it. The car had no spare wheel and no jack. Unfortunately, we did not think to check the coolant and engine oil level. After driving a few kilometres, the low oil light came on. We bought oil at the service station and kept the stamped receipt. We handed in the receipt when we returned the car and were informed that we would soon get our money back. Today is the 11th and I have sent 5 emails to 4 different accounts, but to no avail. To date I have not received a refund. I have some doubts about the honesty of this company. I can say with certainty that it is a company that provides services in quantity and not in quality. I do not recommend it.

Rented a car for 2 weeks in September 24. It was very cheap, so I ended up with Malagacar.com. Pick-up: Service employee gave me the key, showed me where the car was parked. That was it! I drove out first and documented all the minor external damage. On the way we wanted to use the infotainment centre...unfortunately impossible as it was set to Swedish. Even Google couldn't help here. Later on, there was a permanent loss of tyre pressure and the warning message could only be reset by BMW Service. The car had travelled 65,000 km and you could feel the wear on the brake pads when braking. Return: keys handed in and done Conclusion: cheap yes, but with defects

Dear, I am not satisfied with the service. - After picking up the vehicle on 14/9, it turned out that there was no windshield washer fluid in the car. - Also, the windows were very dirty inside and not cleaned. - When returning the car on 26/9 at 1 pm, we had to wait 35 minutes before we were transported to the airport. There were more than 30 people waiting. Some people even took a taxi to avoid missing their flight. During my previous booking, I was satisfied with Malagacar.com. Unfortunately, not this time. Booking 1490355 Regards, Pascal Fobelets
 

We had a splendid experience with the company. We chose them because of the higher review scores on here, Google Maps nd TripAdvisor. Out of the more reasonably priced companies, they had the best reviews. I guess it's because they are located outside of the airport's parking. Indeed, you need to be picked up by their shuttle some 100 metres away from the arrivals hall, but their *illustrated* instructions how to get there and how to do everything make it just as easy as finding a booth underground. We waited about 15 minutes to get picked up after our flight landed at 23:00, and once at their office-garage, it was no more than 5 minutes for us to fill in the forms, pay and have the keys. No credit or debit cards are required. We even got an upgrade! The drop-off was even smoother. The location (same as pick up) is very convenient. They quickly checked the petrol tank, and we left with the shuttle: we didn't even wait for others to get on. They only picked the two of us! Truly immaculate service, would use every time in Malaga!

Big compliment, very good car hire - uncomplicated - friendly - helpful - good value for money, so everything was top. We were completely satisfied. See you next year. With very best sunny regards P. Bertels

Poor service. Unfriendly. Dirty car! Lack of air in the tyres. Sand in the boot. Front window with small crack. We are long time customers but next time we will think about it. 

I’ve been using Malagacar for 16 + years. Never experienced a problem in all the times I’ve used them. The staff are always helpful. See you next year you beautiful people ⭐ ⭐️⭐️⭐️⭐️

Once again had a lovely car, (LYNK & CO 01) group XG. lovely to drive, very clean, half a tank of fuel. Very satisfied with service on pick up and return. Looking for car for next September.